Privacy Policy

1. Introduction

SCORG Technologies Pvt. Ltd. ("Varnilix", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website varnilix.com (the "Site") or use our services, including our WhatsApp Business integration.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number)
• Organization/company name
• Communication preferences
• Messages and communications sent through WhatsApp or our contact forms
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on our Site
• Referring website addresses
• Device identifiers

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our services
• To respond to your inquiries and communicate with you
• To send you marketing and promotional communications (with your consent)
• To improve our website and services
• To comply with legal obligations
• To prevent fraud and enhance security
• To facilitate WhatsApp Business communications

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (e.g., Meta/WhatsApp for messaging services)
• Legal Requirements: When required by law or to respond to legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us permission to share your information

5. WhatsApp Business Integration

We use WhatsApp Business API (powered by Meta) to communicate with you. When you interact with us via WhatsApp:

• Your phone number and messages are processed by Meta in accordance with their privacy policy
• We may store conversation history to improve our services
• You can opt out of WhatsApp communications at any time by messaging "STOP"

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing and against accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When data is no longer needed, we will securely delete or anonymize it.

8. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (see our Data Deletion page)
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request transfer of your data

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. You can control cookies through your browser settings. For more information, see our Cookie Notice.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us: