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Terms of Service

Last Updated: December 2024

1. Acceptance of Terms

Welcome to Varnilix (operated by SCORG Technologies Pvt. Ltd.). By accessing and using our website (varnilix.com), services, and WhatsApp Business communications, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Description of Services

Varnilix provides IoT-based energy management solutions, including:

  • Smart energy monitoring and management systems
  • IoT devices and sensors for energy optimization
  • Cloud-based analytics and dashboards
  • Healthcare facility energy solutions (VarnilixHealth)
  • Customer support via WhatsApp Business

3. User Responsibilities

By using our services, you agree to:

  • Provide accurate and complete information when contacting us
  • Use our services only for lawful purposes
  • Not attempt to gain unauthorized access to our systems
  • Not interfere with or disrupt our services
  • Not use our services to transmit harmful or malicious content
  • Comply with all applicable laws and regulations

4. WhatsApp Business Communications

When you communicate with us via WhatsApp:

  • You consent to receive messages from us related to your inquiries
  • You agree to Meta's WhatsApp Terms of Service
  • You may opt out at any time by messaging "STOP"
  • Standard messaging rates may apply based on your carrier

5. Intellectual Property

All content on our website and services, including but not limited to text, graphics, logos, images, software, and the Varnilix brand, is the property of SCORG Technologies Pvt. Ltd. and is protected by copyright, trademark, and other intellectual property laws.

You may not:

  • Copy, modify, or distribute our content without permission
  • Use our trademarks or branding without written consent
  • Reverse engineer any of our software or systems

6. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

7. Disclaimer of Warranties

Our services are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not warrant that:

  • Our services will be uninterrupted or error-free
  • Any defects will be corrected
  • Our services are free of viruses or harmful components
  • The results from using our services will meet your expectations

8. Limitation of Liability

To the maximum extent permitted by law, SCORG Technologies Pvt. Ltd. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, revenue, or data
  • Business interruption
  • Cost of substitute services
  • Any damages arising from your use of our services

9. Indemnification

You agree to indemnify, defend, and hold harmless SCORG Technologies Pvt. Ltd. and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms.

10. Third-Party Services

Our services may integrate with third-party services, including Meta/WhatsApp. Your use of such services is subject to their respective terms and conditions. We are not responsible for the content or practices of third-party services.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes acceptance of the new Terms.

12. Termination

We may terminate or suspend your access to our services at any time, without prior notice, for any reason, including breach of these Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra, India.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

15. Contact Us

If you have any questions about these Terms, please contact us:

SCORG Technologies Pvt. Ltd.

6th floor, Karan Selene, Bhandarkar Rd,

above YES Bank, Pune

Maharashtra 411004, India

Email: info@varnilix.com

Phone: +91 70200 05221